Your Privacy Is Our Commitment
At 7u71, your personal information is stored with the highest level of security — this policy explains how we collect, use, and protect it.
Types of Information Collected
7u71 collects various types of information to run its services smoothly and improve the user experience. The categories of information collected are described in detail below.
Personally Identifiable Information
Information you provide at the time of account registration includes:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport number (for identity verification)
Financial & Transaction Information
Information required to process deposits and withdrawals:
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account information)
- Transaction history and amounts
- Deposit and withdrawal timestamps and status
Usage & Activity Information
Information automatically collected from your sessions and activity on the platform:
- Login and logout times, session duration
- Play history, bet amounts, and results
- Details of bonuses and promotions used
- Preferred game categories and settings
Technical Information
Technical information collected from your device and network:
- IP address and device unique identifier (UUID)
- Browser type and version, operating system
- Page visit logs, referral source
- Preferences and session data obtained from cookies
How Information Is Collected
7u71 collects your information through various methods, always transparently and with your consent.
Information You Provide Directly
When you provide information yourself — such as filling out a form during registration, updating your profile, uploading identity verification documents, or contacting our customer support team via live chat.
Automatic Collection
When you use our platform, our servers automatically log certain technical information. This data is used to ensure the stability and security of the platform. Cookies and similar tracking technologies assist in this collection.
Third-Party Verification
To prevent fraud, complete KYC (Know Your Customer) processes, and handle payment processing, we may also receive information from trusted third parties. In such cases, the relevant third party follows its own privacy policy.
Purpose of Using Information
7u71 uses your information only for lawful and specific purposes. Those purposes are listed below.
3.1 Account Management & Service Delivery
Your information is used to create, verify, and manage your account; to provide betting and casino services; and to process transactions.
3.2 Security & Fraud Prevention
We monitor transactions to prevent unauthorized account access, financial fraud, and money laundering. When suspicious activity is detected, steps are taken to protect the account.
3.3 Customer Support
Our 24/7 support team uses information to resolve your issues and respond to your requests. Support is provided in Bengali and English via live chat and email ([email protected]).
3.4 Service Improvement & Personalization
Usage patterns are analyzed to improve platform performance. Game suggestions, promotions, and the overall experience are personalized based on your preferences.
3.5 Regulatory Compliance
Retaining certain information is mandatory to meet applicable legal and regulatory requirements. This includes KYC, age verification (21+), and maintaining records of financial transactions.
Data Storage & Security
7u71 treats the security of your information as its top priority. We use industry-standard technologies and practices to keep data secure.
SSL Encryption
All data transmission on our platform is secured through SSL/TLS encryption technology. This makes it impossible for third parties to read the information exchanged between your browser and our servers.
Secure Data Storage
Your information is stored on secured servers. Sensitive data (such as passwords) is stored using hashing so that the original data is never kept in a readable form. Even after an account is closed, certain information may be retained for a defined period as required by legal obligations.
Access Controls
Only authorized staff can access your information, and only when required for specific job duties. All access is logged and regularly audited. Staff have signed data confidentiality agreements.
Sharing Information with Third Parties
7u71 never sells or rents your personal information for commercial purposes. Only the minimum necessary information may be shared in the limited circumstances described below.
5.1 Payment Processors
To complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer services, the necessary financial information is shared with the relevant payment gateway. These third parties follow their own strict security policies.
5.2 Identity Verification Services
To complete the KYC process and confirm age (21+ requirement), the necessary information may be shared with trusted identity verification service providers.
5.3 Legal Obligations
In the case of a court order, government investigation, or legal obligation, information may be shared with the relevant authorities. No information beyond what the law requires is disclosed in such cases.
5.4 Game Providers
Game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, PG Soft, and JILI may process minimal technical information (such as session tokens) to deliver gameplay services. Your personally identifiable information is not shared directly with these providers.
Cookies & Tracking Technologies
What Are Cookies and Why Are They Used?
Cookies are small text files stored in your browser. 7u71 uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions, keeping security features active, and ensuring the basic functionality of the platform.
- Functional cookies: Remembering language preferences, theme settings, and personalized experience.
- Analytics cookies: Understanding platform usage patterns and improving services.
- Security cookies: Detecting fraudulent activity and bots.
Cookie Controls
You can delete or disable cookies through your browser settings. However, disabling essential cookies may affect some platform functionality and the login process may not work correctly.
Your Rights
As an account holder at 7u71, you have the following rights over your own information. Contact our customer support to exercise these rights.
7.1 Right to Access Information
You may request details of the information we hold about you at any time. We will provide the information within a reasonable time after receiving your request.
7.2 Right to Correct Information
If there is any error or incompleteness in your information, you may request a correction. Correctable information can also be changed directly from your profile settings.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, information required to fulfill legal obligations or resolve ongoing disputes may not be able to be deleted immediately.
7.4 Right to Restrict Processing
You may request that the use of your information be limited for specific purposes, particularly for marketing communications. It is not possible to restrict communications related to essential services.
Payment Information Privacy
Special Protection for Financial Information
All financial transactions conducted via bKash, Nagad, Rocket, Upay, and bank transfer are processed at a special security level. Your full account number or PIN is never stored on our servers — only the token or masked reference received from the payment gateway is retained.
Transaction History
The transaction history of all your deposits and withdrawals can be viewed from your account. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000. Withdrawals are typically completed within 1 hour. These transaction records are retained to meet legal requirements.
Protection of Minors
Age Verification
7u71's services are intended only for individuals aged 21 or above. We actively prevent minors from opening accounts. Age verification is carried out during account registration and payment processing.
Information of Minors
If a minor has inadvertently opened an account and we become aware of it, that account will be closed immediately and the collected information will be securely deleted. If a parent or guardian suspects that their child has opened an account on our platform, please contact [email protected] immediately.
Policy Changes
Update Process
7u71 reserves the right to amend and update this privacy policy as needed. Changes to the policy may be required due to changes in the scope of services, legal obligations, or the adoption of new technologies.
Notice of Changes
For significant changes, we will notify you by email. You can check the "Last Updated" date at the top of the policy to know when changes were made. Continuing to use the platform after an update will be considered your acceptance of the new policy.
Contact Us
Privacy-Related Requests
If you have any questions about this privacy policy, wish to exercise your rights regarding your information, or want to raise a concern, please contact us through the following:
- Email: [email protected]
- Live Chat: Available 24/7 — support in Bengali and English
We will try to respond to your request as quickly as possible. Your request will be processed after identity verification.